The Tourist Office first earned the national ‘Tourism and Handicap’ brand for the 4 major types of disabilities for the first time in 2012, renewed every 5 years (2017 and 2022). It is equipped to offer a quality welcome for disabled visitors.
Winner of the Trophées du Tourisme accessible in 2018 and 1st nominated in 2022, the Aix-en-Provence Tourist Office also received a national honour for its ‘The Essentials’ guided walking tour of the historic town centre for the 4 major types of disabilities in December 2019.
With this in mind, to serve visitors suffering from a temporary or permanent disability in the best possible conditions, the entire team of Tourist Office holiday advisors is committed to offering an adapted and personalised welcome and regularly attends Tourism and Handicap training courses to ensure the best possible welcome for people with disabilities.
A number of publications adapted to each type of disability are also available.
Hearing handicap
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Mental handicap
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Physical handicap
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Visual handicap
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As part of the Decree n°201-431 from March 28th, 2017, the accessibility register of the Tourist Office is available upon request from the advisers of the tourist office.